*Due to COVID-19 please expect longer fulfillment times*
A Message from CEO, Brandon Fishman
"At VitaCup, we recognize the scale and impact of the coronavirus worldwide, and our hearts go out to everyone affected during this challenging time. Please know that the safety of our customers, employees, and merchants are our top priority. We are committed to doing everything we can to ensure safety during this pandemic.
As a valued VitaCup customer, we would like to share some steps that we have taken, to provide you with the information that you need during these uncertain times. All of our ground coffee, coffee pods, instant sticks, and tea products are measured, dispensed, and packed by automated machines. Humans are required to place the finished product into a case for shipment. However, all the employees of each of our manufacturers follow strict guidelines to ensure the integrity and safety of the products you receive. Each individual is required to wear gloves, lab coats, hair nets, etc. Furthermore, each facility has put in place additional cleaning and sanitization regulations for an additional layer of protection.
On behalf of the entire VitaCup family, I want to thank you for putting your trust in us and supporting our business. We're committed to providing functional beverages infused with vitamins + superfoods, now more than ever. Whether you’ve already purchased from us or are considering doing so, please rest assured that we are dedicated to the safety of our customers and employees always. As a result of these measures, please expect a possible 2-3 delay for orders. - Brandon Fishman, CEO"
We try to pack and ship all orders within 24 business hours, weekends, and holidays may delay a package from shipping within this time frame. Please note that delivery estimates are based on averages, and your order may be delivered faster or slower.
Free shipping via UPS* - 7 to 10 business days
Standard shipping via UPS* - 7 to 10 business days
Priority shipping via USPS - 3 to 5 business days
Hawaii and Alaska
Priority shipping via USPS - 7 to 10 business days
U.S Territories and APO Address
Standard shipping via UPS - please allow ~4 weeks for your order to arrive
Standard shipping via UPS - 7 to 10 business days
*UPS will ship for a majority of the shipping journey, once a package arrives in your city it will be transferred to your local post office for the final delivery. UPS may make the final delivery on all Canada orders and will make the final delivery for U.S. orders on rare occasions.
We have partnered with different shipping carriers across the US and you may experience your orders delivered in separate packages, this can vary by order and region.